Services · Email / SMS

Most agencies send campaigns.We own retention end to end.

Flows, segmentation, and deliverability operated as one system. Agents watch list health every day. Nothing sends without a person signing off.

Channels
Email · SMS · Klaviyo · Postscript · Attentive
Flows
Welcome, cart, post-purchase, win-back, replenishment
Cadence
Daily health checks, weekly written read
Engagement
Integration retainer plus monthly evolution

How the engagement runs

Five steps, on a loop.

Each step names who does it. Agents watch the list. People approve what goes out.

  1. 01

    Map

    Lifecycle stages, consent records, and trigger events wired before anything sends.

    our team
  2. 02

    Segment

    RFM, browse behavior, and purchase recency scored against what the list can handle.

    agents
  3. 03

    Draft

    Copy and send-time recommendations arrive as a written brief with variants attached.

    agents
  4. 04

    Approve

    A strategist signs the send, and so do you on anything that touches the full list.

    you and us
  5. 05

    Measure

    Revenue per send, deliverability, and cohort lift feed the next brief in the same record.

    our team

Creative production

Emails we have actually shipped.

Welcome series, win-back, and promo sends across wellness, CPG, hospitality, and healthcare. Designed for the inbox, not a mock dashboard.

Email creative examples carousel

Campaign · rewards

Inbox · Mobile

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Diamond CBD: Campaign · rewards
Campaign · quiet moments

Inbox · Mobile

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Lab Made Diamonds: Campaign · quiet moments
Campaign · sale

Inbox · Mobile

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Sticky Green: Campaign · sale
Campaign · trust

Inbox · Mobile

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Pet Fuel: Campaign · trust

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Testing

Subject lines are a test,not a guess.

Every send ships in variants. The list decides which one lives. Losers are killed on revenue evidence rather than opinion, and the winner becomes the brief for the next round.

One campaign · four variants · 7 days

A

Killed day 2

Direct offer

Twenty percent off today only. Strong on mobile, weak on repeat buyers.

0.8% rev

B

Killed day 4

Curiosity hook

You left something behind. Mid performance across all segments.

1.1% rev

C

scaled

Social proof first

Four thousand five-star reviews cannot be wrong. Winner on lapsed segment.

2.4% rev

D

Killed day 3

Product story

How we make it. Strong on new subscribers, flat on buyers.

0.6% rev

E

queued

Replenishment reminder

Running low? Timed to purchase cadence. Queued for the next cycle.

F

from C

From variant C

Review count plus urgency. Iteration on the winner, not a new idea.

Three of four variants were killed inside four days. That is the point: the cost of a losing line is the send it took to prove it lost, and the winner paid for all of them.

Reporting · Starpil

A read,not a dashboard.

You get the numbers and what they mean. Agents assemble the weekly read from ESP data and the outcome record. A strategist reviews and signs it before it reaches you.

Weekly read · Starpil

September close

1 – 30 Sep · vs 1 – 31 Aug · America/New_York

reviewed by a strategistsent Mon 8:00

Email rev

$42,180+34%

SMS rev

$8,940+28%

List size

184K+4%

Deliverability

98.7%flat

The read

  • 01Email revenue rose without bloating the list. September email revenue hit $42K on 184K contacts (+34% vs August). The list grew 4% while revenue per send climbed; the lift is offer and segmentation, not batch-and-blast.
  • 02SMS is carrying cart recovery. SMS revenue cleared $8.9K on cart and post-purchase flows alone. Click-to-purchase on the six-hour SMS beat email 2.1× in the same cohort.
  • 03Win-back ready to scale. Variant C on the lapsed segment cleared 2.4% revenue per recipient. We recommend carrying the social-proof angle to the 60-day lapsed cohort.
  • 04Recommend: hold September send volume the first two weeks of October while deliverability stabilizes. If inbox placement drops below 98%, pause net-new acquisition flows first.awaiting your approval

Start here

The deliverability audit.Two weeks, before anything else.

The fastest win in most accounts is reaching the inbox correctly rather than sending more. We start here because we would rather find out your list is broken before we take responsibility.

  • 01Authentication, domain reputation, and inbox placement tested against your current ESP
  • 02Consent records and suppression lists mapped, with compliance gaps named first
  • 03Flow inventory audited against trigger events, with dead flows flagged
  • 04A written read of what your list is actually worth, whether or not you continue with us